The FlyGo bankruptcy It left a long trail of disappointment and anger in its wake. Thousands of travelers found themselves without tickets or refunds, unwitting victims of a portal that for years operated in the low-cost flight market, promising savings and convenience. Today, that promise has turned into a digital trap. But those who have suffered harm can still do something.
What happened with FlyGo: the story of a closure that was announced
For many users, it had become a must-see before every flight: FlyGo, a site based in Bucharest but also active in Italy and Spain, had built a solid reputation among deal hunters. Competitive prices, quick bookings, an intuitive interface. Everything seemed to work, at least until December 2023.
From that moment on, the first signs of crisis appeared: customers paying for tickets they never received, nonexistent customer service, transactions completed but without any response. Some spent a few dozen euros, others hundreds, if not thousands. In every case, the result was the same: no flights, no refunds.
The final blow came on August 7, 2025, when the Bucharest Court declares Fly Go Voyager Srl bankrupt, decreeing its definitive exit from the market.
Attention: the site is still online
One of the most disturbing aspects of the story is that, despite the failure, The FlyGo website is still accessible. Those unaware of the situation risk purchasing new tickets, unaware that the portal is no longer able to issue valid travel tickets.
Federconsumatori has already called for the immediate blocking of the platform and the intervention of the competent authorities to prevent further harm to users. The Postal Police also intervened, attempting to shut down the site, but with mixed results.
The message is clear: do not buy anything from FlyGo, even if the site appears to be working. The risk of fraud is still real.
@todacanarias Flygo's bankruptcy: a reflection on security on large platforms like Booking.com and the role of travel agencies. #todacanarias #isolecanary #news
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How to claim a refund after FlyGo bankruptcy
For those who have suffered economic damage, there is still a chance to recover at least part of the money spent. Involved users can submit application for admission to the liabilities as creditors within September 22, 2025. The application must be sent by email to the Court of Bucharest (address: trb-insolventa@just.ro), attaching:
- personal data (name, surname, address, contact details)
- payment receipts
- any booking confirmations
- correspondence with customer service (emails, screenshots, etc.)
This procedure does not guarantee a full refund, nor short timeframes, but it represents the only official channel through which to assert one's rights in bankruptcy proceedings.
Other ways to protect yourself: banks and law enforcement
In parallel, the consumer associations invite users to submit report to the Carabinieri or the Postal Police, to formally report the incident and contribute to the documentation of the case.
If the payment was made with credit card (not prepaid), it is advisable to contact your bank or card network to start a procedure dispute the transaction. In some cases, this has allowed users to obtain a direct refund.
The signs were there: the Antitrust sanctions
The FlyGo case is not a bolt from the blue. In the past, the’Antitrust had fined the company with a 500,000 euro penalty., accusing it of selling Ryanair tickets at inflated prices and misleading customers into thinking they were on an official airline channel. This unfair practice had already damaged the portal's reputation, but it hadn't stopped its growth.
FlyGo, in short, was a ticking time bomb. And those who continued to trust it are now paying the price.
A bitter ending for thousands of travellers
The FlyGo bankruptcy It has turned into a collective nightmare: canceled trips, lost money, ruined holidays. A story that warns all consumers about the importance of verifying the reliability of portals before making online purchases, especially when it comes to travel.
Meanwhile, consumer associations continue to push for the site to be permanently shut down and to ensure that a similar incident never happens again.
For those who have suffered damage, the advice is to act immediately: September 22nd is the deadline to assert their rights in the bankruptcy proceedings. Afterward, any possibility of reimbursement will be even more remote.
